Protection Policy of Personal Information and Specific Personal Information
We recognize that it is our important social responsibility to protect the personal information and specific personal information of our customers, business partners, and employees in the course of providing our products and services.
We hereby clarify our policy for the protection of personal information and specific personal information, and acknowledge our commitment to ensuring the appropriate handling of such information.
We acquire and provide personal information and specific personal information in an appropriate manner, limiting the scope to that necessary for our business, contracted operations, and employment and personnel management of our employees. In addition, we do not handle personal information beyond the scope necessary to achieve the specified purpose of use (use for purposes other than those specified), and will take measures to ensure that this is safeguarded.
We comply with the laws and regulations applicable to personal information and specific personal information held by us, as well as other standards.
We respond to questions and complaints regarding personal information and specific personal information, etc. in an appropriate and prompt manner.
We review our system for protecting personal information and specific personal information in a timely and appropriate manner based on social needs, individual requests, and the latest IT technology trends, and will continue to make improvements.
Handling of Personal Information and Specific Personal Information (Announcement of Matters Concerning Obtained Personal Data)
In compliance with the “Protection Policy of Personal Information and Specific Personal Information”, the personal information and specific personal information, etc. that we use for our business purposes shall be handled as follows.
Definition of Personal Information
Personal information is information about an individual, including name, date of birth, gender, telephone number, e-mail address, occupation, place of work, and other information that can identify a specific individual.
Collection and Use of Personal Information
Our company collects and uses personal information and specific personal information only for the following purposes and within the scope of those purposes.
The collection and use of personal information by our company is based on that voluntarily provided by the customer, and when the customer provides personal information, it is assumed that the customer has given permission for our company to use the personal information in accordance with this policy.
(1) Personal Information about Customers
– Necessary operations for the delivery of products ordered from our company
– To provide customers with information that we consider useful and necessary
– To collect opinions for inquiries, confirmations, and service improvements from our company as necessary in the course of business
– Responding to various types of inquiries
(2) Personal Information on Business Partners
– Business contacts and business meetings necessary for operations
– Customer information management, and payment and invoice processing
(3) Personal Information Entrusted by Business Partners
– Execution of contracts for the commissioned work
(4) Personal Information of Job Applicants, Employers, and Retirees
– Providing and informing recruitment information, etc. to applicants for employment
– Management of recruitment operations at our company
– Management of employment at our company
– Providing information and contacting retired employees, etc.
– Specific personal information (Individual Number) is used for administrative purposes as stipulated in the My Number Act
Provision of Personal Information to Third Parties
Our Company will not disclose or provide personal information to third parties without prior consent from the individual, unless required by law or for other legitimate reasons.
Management of Personal Information and Specific Personal Information
In order to prevent leaks, loss, or damage of personal information, we have appointed a person in charge of the protection of personal information and specific personal information, and strive to protect it sufficiently. We also manage personal information and specific personal information appropriately to keep it accurate and up-to-date.
Inquiry, Correction or Deletion of Information
If you wish to inquire about, correct, or delete your personal information or specific personal information provided to us, we will respond to your request as soon as reasonably possible upon confirming your identity.
Please note that depending on the content of your inquiry, we may reply to you by phone or letter instead of e-mail.
If you have a spam filter, you may not receive our reply mail. We apologize for any inconvenience this may cause, but please change your settings to remove the domain name rejection.
In the event of delay or inability to deliver the product due to a natural disaster, enactment, revision, or abolition of laws and regulations, traffic accident, disposition based on the exercise of public authority, transportation accident, labor dispute, or other unavoidable circumstances, our company or agency shall not be liable for any compensation even if the user suffers damage as a result.
If you have any questions or comments regarding this policy, please contact us by e-mail at the following address.
Personal Information Division, General Affairs Department, Takagi Co., Ltd.